Inbox providers have zero history with a new domain. No reputation carries over from an old one. If the old domain had broken authentication or a damaged reputation, that is good news. A clean start beats repairing a wrecked one.
Complete every item below before sending a single email from the new domain. This is not optional. Sending on a domain with broken authentication damages your reputation before you have one.
Critical when moving to a new domain. Every unsubscribe, bounce, and complaint from the old domain must be suppressed on the new one. Skip this and you email people who already opted out, which produces instant spam complaints that kill the new domain before it starts.
These segments control who gets email and when. Nothing sends until all four exist and the counts are recorded.
Your engagement window is not a fixed number. It scales with how often you send. The more often you send, the tighter the window has to be.
| Send frequency | Max engagement window | Max attempts without engagement |
|---|---|---|
| Daily | 30 days | 30 |
| 3x per week | 60 days | 28 |
| 2x per week | 90 days | 24 |
| 1x per week | 180 days | 24 |
| 1x per month | 275 days | 9 |
A subscriber who last opened six months ago is reasonably engaged for a monthly sender and dead weight for a daily sender. Use the actual planned cadence to set the tier windows above, not a generic rule.
Inbox providers build reputation by observing consistent, predictable volume. Sudden spikes look like spam. Gradual, steady increases look legitimate.
| Week | Daily volume | Segment |
|---|---|---|
| Week 1, days 1 to 2 | 200 to 500 | Tier 1 only |
| Week 1, days 3 to 5 | 500 to 1,000 | Tier 1 only |
| Week 1, days 6 to 7 | 1,000 to 2,000 | Tier 1 only |
| Week 2 | 2,000 to 5,000 | Tier 1 plus begin Tier 2 |
| Week 3 | 5,000 to 15,000 | Tier 1 plus Tier 2 |
| Week 4 | 15,000 to 50,000 plus | Tier 1 plus Tier 2 plus Tier 3 |
If the full active list (Tier 1 plus Tier 2) is smaller than the Week 1 numbers, do not stretch to hit them. Use this instead.
| Week | Daily volume | Segment |
|---|---|---|
| Week 1 | Start at 200, or 25% of Tier 1, whichever is smaller. Build toward full Tier 1 by day 5. | Tier 1 only |
| Week 2 | Ramp from Tier 1 size toward full Tier 1 plus Tier 2 | Tier 1 plus Tier 2 |
| Week 3 | Full active list | Tier 1 plus Tier 2 |
| Week 4 | Full active list | Tier 1 plus Tier 2 |
Establish a clean sending pattern with the best contacts. Target 30% or better open rate on every send.
| Day | Action | Segment |
|---|---|---|
| Day 1, Mon | Send first campaign. Short, valuable, no hard sell. | Tier 1, partial |
| Day 2, Tue | Check Day 1 metrics. If safe zone, send campaign 2. | Tier 1, partial |
| Day 3, Wed | Send campaign 3. Different subject line style than days 1 and 2. | Tier 1, partial |
| Day 4, Thu | Review days 1 to 3. If everything is in safe zone, increase volume. | Tier 1 |
| Day 5, Fri | Send campaign. Warm and brief. | Tier 1 |
| Day 6, Sat | Rest day. No send. | None |
| Day 7, Sun | Rest day. No send. | None |
Expand to engaged openers while holding every metric in the safe zone.
| Day | Action | Segment |
|---|---|---|
| Day 8, Mon | First send to combined Tier 1 plus Tier 2. | Tier 1 plus Tier 2 |
| Day 9, Tue | Check Day 8 metrics. If safe, continue and increase. | Tier 1 plus Tier 2 |
| Day 10, Wed | Send campaign. | Tier 1 plus Tier 2 |
| Day 11, Thu | Metrics check. Increase if safe. | Tier 1 plus Tier 2 |
| Day 12, Fri | Send campaign. | Tier 1 plus Tier 2 |
| Day 13, Sat | Rest day. | None |
| Day 14, Sun | Rest day. | None |
Send to the full active list. Hold cadence and hold metrics.
| Day | Action | Segment |
|---|---|---|
| Day 15, Mon | Send to the full active list. | Tier 1 plus Tier 2 |
| Day 16, Tue | Send campaign. | Tier 1 plus Tier 2 |
| Day 17, Wed | Send campaign. | Tier 1 plus Tier 2 |
| Day 18, Thu | Metrics review day. Send if safe. | Tier 1 plus Tier 2 |
| Day 19, Fri | Send campaign. | Tier 1 plus Tier 2 |
| Day 20, Sat | Rest day. | None |
| Day 21, Sun | Rest day. | None |
Prove consistency. Four weeks of clean sending history is what inbox providers need before they trust a domain.
| Days | Action | Segment |
|---|---|---|
| 22 to 26 | Send 3 to 5 campaigns at full active list volume. | Tier 1 plus Tier 2 |
| 27 to 28 | Weekend rest. | None |
| 29 to 30 | Final 1 to 2 sends of the warm-up period. | Tier 1 plus Tier 2 |
Run this before and after every single send during the 30 days. Reset the boxes each morning.
| Metric | Safe | Warning | Stop |
|---|---|---|---|
| Open rate | Above 20% | 10% to 20% | Below 10% |
| Click rate | Above 1% | 0.3% to 1% | Below 0.3% |
| Hard bounce | Below 0.3% | 0.3% to 1% | Above 1% |
| Spam complaints | Below 0.01% | 0.01% to 0.05% | Above 0.08% |
| Unsubscribes | Below 0.3% | 0.3% to 0.5% | Above 0.5% |
One row per send, in a simple spreadsheet. This is how you catch a trend before it becomes a problem.
| Date | Campaign | Segment | Volume | Open | Click | Bounce | Spam | Unsub | Notes |
|---|---|---|---|---|---|---|---|---|---|
Print this or keep it open during every send. Gmail blocks senders who exceed 0.3% spam rate. That is the cliff. Everything above it is early warning.
| Metric | Safe zone | Warning zone | Stop zone |
|---|---|---|---|
| Open rate | Above 20% | 10% to 20% | Below 10% |
| Click rate | Above 1% | 0.3% to 1% | Below 0.3% |
| Hard bounce rate | Below 0.3% | 0.3% to 1% | Above 1% |
| Soft bounce rate | Below 2% | 2% to 5% | Above 5% |
| Unsubscribe rate | Below 0.3% | 0.3% to 0.5% | Above 0.5% |
| Spam complaint rate | Below 0.01% | 0.01% to 0.05% | Above 0.08% |
The worst thing anyone can do during warm-up is push through a problem instead of pausing to diagnose it.
Tier 4 gets a 3-email re-engagement series, sent only to that segment, never blended into regular campaigns.
| Angle | |
|---|---|
| Email 1 | "Still interested?" Remind them who you are and what they signed up for. |
| Email 2 | "Here is what you are missing." One piece of high-value content, soft CTA. |
| Email 3 | "Last chance." You are cleaning the list, click to stay subscribed. |
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| Task | Where to find it |
|---|---|
| Campaign stats and metrics | |
| Create a segment or list | |
| Suppress or unsubscribe a contact | |
| Send a campaign | |
| Sending domain and authentication | |
| DKIM setup | |
| Bounce and unsubscribe lists | |
| Deliverability reporting |
| When | What | Who gets it |
|---|---|---|
| Pre-Day 1 | Register the domain. Set up SPF, DKIM, DMARC. Set up Postmaster Tools. Import all suppressions. Build the four tiers. Stop sending from the old domain. | Nobody yet |
| Days 1 to 7 | Ramp per the volume table. Value-only content, no hard sells. | Tier 1 only |
| Days 8 to 14 | Continue the ramp. Soft CTAs allowed. | Tier 1 plus Tier 2 |
| Days 15 to 21 | Full active list. Regular content mix. | Tier 1 plus Tier 2 |
| Days 22 to 30 | Full active list. Hold consistency. | Tier 1 plus Tier 2 |
| Days 31 to 60 | Add Tier 3 gradually, 25% per week. | Tier 1 plus Tier 2 plus Tier 3 |
| Day 60 plus | Re-engagement series, then permanent suppression of non-responders. | Tier 4 |